Budnik Delay

[chr2002ca]

Jim from Budnik did call me back(!) today as promised, so Budnik is on the board(1 for 6) for returned calls. Jay, you may claim to call people back, but 4 of my messages to someone in Budnik sales(not sure who) and 1 phone with Jim went unreturned. This was first time in 6 instances that somebody called me back as they said they would simply to update me on my wheels. As usual, Jim was a pleasure to talk to, but unfortunately the news wasn't so stellar.

After placing my order at the Del Mar car show on March 28th, 12.5 weeks ago, here's the current status:

1. Jim really doesn't know how long it's going to be. He told me I'm one of the lucky ones(?) because there quite a few customers that have been waiting longer than me.

2. He now says he has to check and see if they have 19x10's hoops in house. I reminded him that he told me on June 11th that they indeed received the 19inch hoops and would have my wheels ready in 7 to 9 days. When I told him that, he said, "Well, I'm going to have check on that. I don't know what happened to them or if we still have them. The guys are all in meeting now discussing some of the trouble we've been having lately and hopefully we'll know something when they get out of that meeting. Give me your cel number and I'll call you tomorrow with an update."

Honestly, as I've said all along, I don't mind the delay, and I do appreciate Jim being honest(I think?) with me and calling me back. I guess Budnik is having some trouble and at least Jim's admitting that. So that's cool with me. As long as Budnik is communicating with me, I can live with it. However, after 12.5 weeks, the truth is they don't have a clue when my wheels will be done and they don't even know if they have the parts for it. Maybe they'll know more tomorrow when I stop by to talk with them in person. If not, I'm probably going to just cancel my order while I'm there because after 12.5 weeks they should be able to give me a finite answer.

I wonder if I had purchased my wheels through a dealer, and the dealer called Budnik and exerted some pressure on them, if I would have a better chance. I hope they don't set priority on work to be completed by "who yells the loudest" or "who matters the most".