Driverzinc feedback

[bubba57-chevy]

Great folks. John set me up with wheels and tires for my '69 Z/28. He knows what he's talking about, you can trust him.

[frito1]

OK thanks. Are they good about keeping you updated with a tracking number?

[buickfunnycar.com]

OK thanks. Are they good about keeping you updated with a tracking number?

From start to finish (or soup to nuts as us Italians like to say),you'll be taken care of and will be kept abreast,especially now that Jon has Justin to keep things running smoothly.

If you're looking for great selection,excellent competitive pricing on complete tire/wheel packages delivered to your door ready to mount and bullet-proof fitment advice on what will work for your car,Driverzinc is your source for wheels/tires,suspension and a whole lot more.

No,this isn't a paid ad lol,I just really like what Jon has done for this community through the years and I'd like to see him succeed in his venture.I've just had stellar service each and every time as others have attested to and I'm sure you will to.

[cornfed]

Curious first post. . . but anyways.

I was curious how your experience was with them and if they treated you well.

Treated very well. During a business trip in Orange County, I made time to check-out their store. The drive from Anaheim to Corona during the late afternoon took FOR-FREAKIN'-EVER! I arrived at their shop 15 minutes before closing. I had a vision for my project and Justin and Jon were very accommodating about answering questions from some chump off the street kickin' tires (literally) a few minutes before closing. I was impressed enough with their knowledge, professionalism, and candor to buy my wheel package on the spot- 30 minutes past closing.

Did they get your wheel package out in a timely manner?

Yes. I believe my wheel package was shipped in a timely manner after they received the wheels. If they're not shipping order, they're not billing customers and making money.

Whether or not the manufacturer is meeting standard or quoted lead times is a different topic. Schedule delay is common practice with customized anything. Quality (good), cost (cheap), schedule (fast)- pick two.

If the order was less than two weeks late, I'd shrug it off as sign that Driverz has a bumper crop of work and the boys are doin' good. Greater than two weeks indicates a break in the supply chain, which hurts their business. From the customer point-of-view, how the store manages the break and communicates issues to me are most important.

Are they good about keeping you updated with a tracking number?

I was proactively notified when my wheels arrived at their store and provided a tracking number after they shipped. There really isn't any more meat to this subject.

[Van B]

OK thanks. Are they good about keeping you updated with a tracking number?

Sounds like the guys were on it. It never hurts to pick up the phone if you have a question, things tend to get misconstrued when emailing or posting on a public forum.

[mr66]

Jon and Justin are great guys. I would recommend Driverz Inc to anyone.

[killer67]

No concerns there. Knowledgeable and prompt customer service.

[frito1]

Sounds like the guys were on it. It never hurts to pick up the phone if you have a question, things tend to get misconstrued when emailing or posting on a public forum.

Oh I've called... many times.

I didn't come here to start anything... i was just curious what was par for these guys. This coming tuesday will be 10 weeks since I ordered my wheels. I was told 4 to 5 weeks lead time to build the wheels and the tires would be there waiting to go on and ship out to me. After 6 weeks, I called to make sure everything was ok. Jon or Justin (can't remember) told me they were on the truck being shipped to them as we spoke. I said cool. After 8 weeks, I called to see what was up. Then I was gave a tracking number that proved they were actually on a truck being shipped to them. So I got lied to the time before. Then I was promised they would be to me by the end of this week (9.5 weeks) and fell through again. And the email address gave to them was the correct email, however I didn't get anything from them saying it was shipped out yesterday. Too bad, might have prevented this.

So in the end, I will get my tires/wheels and all will be well. Too bad this had to happen to me as it sounds like most people have good luck. I do order wheels fairly often, however I won't be ordering from them again.

[Bad94]

I ordered a set of boyd wheels from jon a few years ago. This was the 1st time dealing with him, He was told from boyds crew 6-8 weeks. Well 18 weeks later the wheels were shipped. Once i got them one wheel was wrong. I called Jon, and he got right on it and within a week i had the right wheel.

Did i have a nasty taste in my mouth? Yes, but am i over it? Yes. Hell i order parts from him too, not only wheels.

Jon will take care of you. Some things are out of there hands.