Vendor Rant

[bavtech]

Normally I like to walk in and Pay directly but you see so many internet vendors these days do not give you a street address or even have a location. Plus I am busy and it is hard to get away from my office to buy parts. It is much easier for me these days to purchase items from the internet. I bet a few of the forums supporting vendors work a regular job and have a ecommerce site also. It is kind of the nature of ecom and business these days. It is much cheaper to do something out of your house then to pay rent and rent at a location. I understand you have to get a start somewhere but even with that you must learn good business practices.

These days it should not matter if you email, call, or show up. You should be treated the same and those vendors that do this will benefit in the new business world.



Some people need to learn that you have to go above and beyond in customer service no matter what medium your customer prefers to purchase from you.