PYPES/PY Costumer srevice

[72 GOAT]

I have thought long and hard about posting this thread but after numerous calls to both PYPES and PY I have no choice, so here is my story. I recently purchased a full PYPES exhaust system from PY (Performance Years) a Pontiac parts place, I also went ahead and got the 72 splitter tips for my car. They stated that they would be POLISHED STAINLESS STEEL as well as SHOW QUALITY, well when I received my first pair they were horrible. They looked like they were just finished and were packed up and sent to me, the weld were nice but not finished they still had the black burn marks on them. I called PY and spoke with a women who insisted that the tips I was holding in my hands were fully polished and were show quality. After we went back and forth she put me on hold for ten minutes and when she returned she advised me that she went to look at another pair of 72 splitter tips and that she now knew what I was talking about. She too could see that the welds were not ground down or polished nor was the tip polished but she insisted on telling me they were stainless, I asked her what could be done and she told me nothing. She told me that once they sell all of those (crappy) tips they would have the manufacture fix the problem but until then I could keep them the way the are or send them back, so I sent them back. Well I went ahead and ordered another set this time from PYPES who ensured me that they would be of the highest quality. When I received my second pair of crappy tips the welds again are not ground away or polished and neither is the rest of the tips. When I called PYPES to ask them what happened to there high quality product the gentlemen told me and I quote "get a grinder and grind away at the welds and he told me to take some rouge and polish the entire tip area and it would look great". He stated that it should only take about an hour tops, he went on to tell me that there was a mis communication between the manufacture and PYPES as to how the final tip would be so there was nothing he could do. I think that this is totally unacceptable. Here are some photo's of the tips, let me know what you think!!

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[Goatman]

PY = homo's...

[72 GOAT]

say It Again!!!

[ITLBTU]

I got an invalid link...

[The Humbler]

I got an invalid link as well

[Goatman]

Try doing a search under "homo's"...........