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    1. #1
      Join Date
      Aug 2004
      Location
      Annapolis, MD
      Posts
      451
      This email from Frank on 19July2008, (remember from above attachments that he had the final payment on 2Jul, so he now has all the parts money AND $2000 towards labor), in this email Frank he's not worried about the labor money yet, and he also says that as soon as he starts working on my car again it will go quick, so I need to be ready with the remainder of the money. Here it is cut out of the email:



      "I will have Lisa do a review, but I think we are super close to even on parts. I am not to worried about labor money right now as it is not that much. We have some labor time in the tear down is about it, but I can have Lisa do a charge if you want and "put it on account"?

      I want to go over the budget too as it is important we know all the funds are ready. This is not going to be a long time period of work nce we schedule you back in, so i do not want to be in a situation where we cannot be paid when it is done.

      Give me a few days to gather myself after this 3 week thrash. And I can sit down and review everything. I have 2 huge projects fixing to pop, and once I get them out I can start looking at a realistic time we can get you back in the shop."Name:  image.jpg
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    2. #2
      Join Date
      Aug 2004
      Location
      Annapolis, MD
      Posts
      451
      Here is an email chain that started with my email at the bottom of the chain in May 2009, Franks email at the top of the chain is from June 5, 2009:


      Hey George. I guess we need to determine the total work list. That work list kind of grew once the car got here. If it is the original work list doing mini tubs and mechanical, what I am still looking at is 120 hours ($6000) to put it back together. Back together being replacing the subframe, rear suspension, rear, brakes, wheels / tires, engine, and install mini tubs. That has not changed. As I mentioned, I did have to raise labor rates, I am not bumping your labor cost. But I also need to know your able to pay once we get going.

      Weather you run it to William for stereo and interior stuff, that is up to you. That will obviously be additional.

      Frank Serafine
      Prodigy Customs
      Pro Touring Specialist
      www.ProdigyCustoms.com
      407 832 1752 Direct line



      -------- Original Message --------
      Subject: Re: [FWD: Project Flyin Blind status]
      From: George Hartwell <[email protected]>
      Date: Tue, June 02, 2009 7:59 pm
      To: [email protected]

      Frank,

      When you can, send me a labor estimate to install the parts you have to get her all put together and ready to go. The original estimate was about 120 hours at $50/hr for a total of about $6000 in labor. I am working the budget out with Stacey so that we are ready when you are.

      I would really like to get this finished before I head down to Florida around mid summer.

      Let me know.

      R, George

      From: "[email protected]" <[email protected]>
      To: [email protected]
      Cc: [email protected]
      Sent: Tuesday, May 5, 2009 2:39:29 PM
      Subject:RE: [FWD: Project Flyin Blind status]

      Hey George, So sorry I forgot to call back,. I just totally forgot, Then I had a 3 day advanced fuel injection class, then I remembered I needed to call, and started to call again, but a another call came in, and then I forgot, Bla, Bla, Bla.

      Your leaving messages on Lisa's phone I think, I do not have any messages on my phone unless they are from today which I have not checked the messages yet.

      A year ago we were ready and on a roll till the **** hit the fan. We would have been done in a month as I had that project scheduled to be the primary focus. No hard feelings on our end, but by the time I got the all clear you were ready to move forward, we have been slammed to death since. Business actually has been very good, VERY busy

      I am going to have to pick away at your project and can start that later this week. I just have too many projects now that are on schedule and the customers money is ready right now to stop one of those to push yours through.

      Also, we had to increase out labor rate due to increased rent, utilities, insurance and every fricken other cost of business expense. However I am going to honor our labor rate we gave you. But I need to be able to work your project through the system so it is not quite as much of a hit for us financially.

      Anyway, I just tried to call you, call me when you can.

      Frank Serafine
      Prodigy Customs
      Pro Touring Specialist
      http://www.prodigycustoms.com/
      407 832 1752 Direct line


      -------- Original Message --------
      Subject: [FWD: Project Flyin Blind status]
      From: [email protected]
      Date: Tue, May 05, 2009 2:08 pm
      To: "Frank Serafine" <[email protected]>



      Lisa Serafine
      Prodigy Customs
      407-832-1824


      -------- Original Message --------
      Subject: Project Flyin Blind status
      From: George Hartwell <[email protected]>
      Date: Mon, May 04, 2009 6:45 pm
      To: [email protected]

      Lisa,

      I called Frank twice last week and once to you and left messages. The one time I did get a hold of Frank he was about to get his hair cut and said he would call back, never did. I know you guys are busy, but I need a status of my '67 and a finish date.

      I know I left you guys in a bit of a bind last year when I got deployed and I didn't have the funds to continue, but it has been over a year now and I think we can both agree that finishing my car and getting some space freed up and some money in your pocket and my Camaro back in my garage is better for all of us.

      So when you get a chance could you send me an updated status of my car and a projected finish date. Thanks.

      Appreciate any info you can pass at this point.

      R, George

    3. #3
      Join Date
      Aug 2004
      Location
      Annapolis, MD
      Posts
      451
      This email chain is from July 2009, just after Franks father passed away. Again I reiterate that I am ready with the funds to finish (I had been telling him this on the phone and in emails since 2008):


      Have Jess E Mail me his address. Let me know when your paid and I will ship it out.

      Soon as I get this Bull Run car done i can look at schedule and knock this thing out

      Thanks for the kind words

      Frank Serafine
      Prodigy Customs
      Pro Touring Specialist
      www.ProdigyCustoms.com
      407 832 1752 Direct line



      -------- Original Message --------
      Subject: Hope your family is ok
      From: George Hartwell <[email protected]>
      Date: Wed, July 01, 2009 9:23 pm
      To: [email protected], [email protected]

      Frank and Lisa,

      First things first, I wanted to write and express my condolences for the passing of your father. I can not imagine that yet and I hope that you guys are hanging in there through this. I am sure the rest of the car world has been expressing similar thoughts and sentiments but I wanted to also. Both my wife and I hope you guys are getting through this ok.

      Frank when last we talked you had been in touch with Jess in Texas about the Muncie and the Hurst shifter. I have been in communication with him on pro-touring.com and we settled on $700 for the trans and the shifter (he does not need the bell housing, I may have a buyer for that too. He is also paying 1/2 the shipping cost. Jess wanted to know when you would be able to ship the transmission and shifter out to him. If you could let me know I will let Jess know and I will get payment for it and push the shipping money to you with an address to ship it to. Whatever you charge for packing the transmission I will add into the shipping charge with Jess and we will split that also.

      Other than that I am ready with the money to get my Camaro put back together with the new parts that we stockpiled last year. As soon as you can get started I am ready. Stacey has been putting money aside to cover down on this. So let me know as soon as you can get started on her.

      Take care and keep me posted. Thanks.

      Warmest Sympathies,
      George and Stacey

    4. #4
      Join Date
      Aug 2004
      Location
      Annapolis, MD
      Posts
      451
      This email chain starts with my email on Sep 10,2009, and Frank's response on Sep11, 2009.

      Hey George,

      To be completely honest, I have not read the first email yet. We are so busy I don't know weather to scratch my watch or wind my ass. Actually it was Lisa that told me needed to read this. I am not trying to ignore you. Just working 16 hours a day, 7 days a week, and ending everyday leaving a few little things un done.

      Had we been able to do this on our original schedule, we would all be happy. In the meantime we have had a hell of a year with family health issues and massive growing pains.

      I hired 2 guys in May, and one made it 2 months before I gave up on him, the other developed a acute ulcer 6 weeks ago and came back yesterday, but I am not crazy about his performance before the ulcer. So he may be gone soon. It is hard to hire guys to trust to do this to our quality.

      Believe me, I want your car done more then you do. But I am off schedule on the cars I thought would be done already because of these new guys not measuring up.The shop right now looks like easter egg basket of F bodies in all different colors, 4 cars are all be finish at once. Soon as I clear some we can ease yours in.


      Frank Serafine
      Prodigy Customs
      Pro Touring Specialist
      www.ProdigyCustoms.com
      407 832 1752 Direct line



      -------- Original Message --------
      Subject: Flyin Blind request
      From: George Hartwell <[email protected]>
      Date: Thu, September 10, 2009 7:01 pm
      To: [email protected], [email protected]

      Frank and Lisa,

      I hope that my previous email did not come across as angry or anything like that. I have a good reason for wanting to expedite my the completion of Flyin' Blind. It is not just because I am impatient (which I can be sometimes) but rather it is because I had a plan to take my Dad on a trip up the coast through the Blue Ridge and further up the Applachin Mountains stopping at his parents old house in North Carolina and the house where I was raised in South Eastern PA. I wanted to do this as a Father-Son bonding trip since he is a huge Muscle Car fan having owned a couple back in his prime ('67 Firebird, '72 Plymouth Duster). We never did get to do much bonding while I was growing up since there were so many kids (8 total) so time was limited. I just found out that his health is starting to go downhill pretty fast. In the past 10 years he has had 2 heart attacks and a stroke. Luckily he recovered pretty darn good from the stroke and the only sign of it is when he gets really tires he slurs a little. With the new news about his health I am worried that if I don't get this done soon, I may not get to do it at all.

      So I hope you understand that it is not that I am just an impatient SOB who is bitchin about how long this is taking, I actually have a good reason for wanting to get this finished as soon as is possible so my Dad and I can make the trip I promised him a long time ago (which he has probably forgotten) but I'd like to surprise him with.

      Regards,
      George

    5. #5
      Join Date
      Aug 2004
      Location
      Annapolis, MD
      Posts
      451
      This set of emails starts on Jan 7,2010 with an email from me, I'm angry now. Frank replies on Jan 11, 2009:


      We actually plan to start the mini tubs and start squeezing it through in 2 weeks. My plan is to get it to you for spring.. If you guys want to do it, I am OK with that too.

      Just let me know.


      Thank You

      Frank Serafine
      Prodigy Customs
      Pro Touring Specialist
      www.ProdigyCustoms.com
      407 832 1752 Direct line


      -------- Original Message --------
      Subject: Flyin Blind
      From: George Hartwell <[email protected]>
      Date: Thu, January 07, 2010 8:40 pm
      To: [email protected], [email protected]

      Frank & Lisa,

      I have been patient and I have explained the situation with my Dad and I really don't have time to waste anymore. You picked up my Camaro 2 years ago and we have been in a holding pattern for almost that entire time. I will take the blame for things stagnating in 2008, but we are in 2010 now and my only desire is to take my Dad on the trip we have been talking about for the last 20 years before it is too late. I propose 2 options:

      1. I take leave and come down to help finish my Camaro during my wife and kids Spring Break (27Mar-04Apr). If you start a few weeks before that I can be there for the that time period to help out.

      2. I come down during that same period with a trailer and haul everything back up here and have someone else finish the project. Obviously not my preferred option.

      I understand you guys are busy, but at some point you need to fit in my car and make it a priority. I see all the great coverage you guys get at SEMA and the cover shots of your projects and I feel like my car is just not a priority to you. Which is wierd because the back story to Flyin' Blind would make an excellent story for Camaro Performers or Pro-Touring magazine. With 4 brothers and 1 sister in the military my Dad and his Muscle car background and the decade of trying to finish this project to take him on the nostalgic trip we have been talking about I think there are only about 20 writers that I know of who would kill for a chance to write about this.

      Please get back to me about this right away so I can finalize plans for one option or the other.

      Thanks

      Regards, George

    6. #6
      Join Date
      Aug 2004
      Location
      Annapolis, MD
      Posts
      451
      This email chain is a continuation of the previous post. I'm explaining to Frank that the time has come to be up front with me, that I need the car done by March/April (2010) at the latest. His response says that can't be done, but May (2010) is probable I changed the font color to highlight these areas:


      It has been said a dozen times, had things gone as planned on your end you would have been done on time. You need to understand I am not upset or punishing you. Here is what is happening, we have not taken any new work in 6 months so I can clear some idle projects. Idle for customer reasons, there are 2 others that HAD money issues, everyone caught up their bills current, your the only one with money to actually, so your first up. The other guys may never finish.

      Here is where the problem has been. Every scheduled paying customer has been adding to the scope of work once their car is in. We just sent a car home to California that came in for subframe, rear suspension, brakes, wheels tires (sound familiar), then he said, what do you think about the paint? While were painting, what about interior, Can we re wire? Sound familiar? So what ended up happening is it became a full 600 hour build and instead of a 200 hour project being done in 4 weeks, it was 6 months. That pushed off the next car scheduled in line. The car before that was the Bull Run Racer, we were only supposed to do a drivetrain, and we were never supposed to paint the car, we were only touching up a couple spots, but when we dug into those couple spots we found holes you could throw cats through, so we did 350 hours of body and paint, and that delayed the California car I just mentioned that went from 200 hours of work to 600 hours! So you can see there alone is 750 hours, 17 weeks of time that was not planned on just those 2 cars. Both cars are fabulous, and we are proud of both, but it really ****s with my schedule. And now there is a convertible in the shop that came in for paint, and yesterday a 2010 Camaro drivetrain showed up along with 2010 Camaro seats. What was a paint job is going to be a 700-800 hour project and will be one of our premiere builds this year.

      So in the meantime, it sure makes it hard to get to the next car to say the least. We are getting down to a manageable amount of projects as we delivered 5 projects in the last 3 months of 2009.

      I have to work it through though, I cannot just stop the shop and spend a month or two on Georges car and put off scheduled customers. I have to wiggle you through the sea of cars without blocking flow.So right now I have my brother caught up on fabrication, so he will do the mini tub install and get that behind us. Soon as I can get Michael some available time he will work on suspension, etc. But that will not be the day my brother finishes the tubs, it won't work that way and "wiggle" through.

      No one wants your car done more then me, even more then you. I hate having languishing projects. I am tired of tripping over your engine, I have been spending $100 a month for a storage container (your car is one of 2 in there) just to store it. So it cost me $600 a year just to keep your car out of my way. And I hate stuff like this out there period. I have all happy customers. And the customers that get to add to the scope and get a full prodigy build are REAL happy, LOL!

      I am not giving a kill date, than I cannot miss a date. But my goal is to get this car done and make sure you get to play in the good weather. March, no way. April, that's pushing. May, more reasonable.

      On another note. You were adding some additional stuff interior / sound / console related. I do not want to be involved in any of the interior / console program. I had some issues with William with communication and schedule, a couple other things, and long story short, am not using William anymore and don't want the stress of subletting any part of this job. Right now I do not have anyone here I can refer that work to. We need to keep the interior stock and you find someone there for sound system and interior.

      In closing, I know you never intended to screw me when you had your problem, and I have never had intention of screwing you. Your uncontrollable situation caused my uncontrollable situation. I cannot do anymore then I am doing to get to your car through the shop.

      Thank You

      Frank Serafine
      Prodigy Customs
      Pro Touring Specialist
      www.ProdigyCustoms.com
      407 832 1752 Direct line


      -------- Original Message --------
      Subject: Re: Flyin Blind
      From: George Hartwell <[email protected]>
      Date: Wed, January 13, 2010 7:26 am
      To: [email protected], [email protected]

      Frank,

      I picked you and Prodigy because of your craftsmanship, you reputation and because of the way you came across when I talked to you. I'm not blowing smoke or kissing your ass, I just got a sense that you are a no nonsense guy who does quality work and when you say something your word actually means something to you. That said, I want you and your guys at Prodigy to finish my car, I've had **** luck with other shops and don't want to have to take my chances somewhere else but I seriously do not have any longer than the time-line I outlined. If I have to go somewhere else it is because I would rather take the chance and just get my car to a point where my Dad and I can go take our trip and afterwards I will get the car done right. If you are serious about getting started on her in the next 2 weeks that's great, but if getting her started and finished by the March-April time-frame is really not possible I just want you to be up front with me.

      Thanks.

      Regards, George

    7. #7
      Join Date
      Aug 2004
      Location
      Annapolis, MD
      Posts
      451
      June 2010, email from me asking about an email I sent on May 23, 2010, prompts this response from Frank on 7 June 2010, his excuse, his email reply probably didn't send:


      I answered but must not have sent, or sell check caught it and did not;t send. Mini tubs are done, Frame connectors are done. We have a chance to use a G Link instead of A Prodigy Bar, (if there is any advantage to waiting is better parts). We can go over it when you come by. that will be just about the time i can spend a couple weeks on it again.

      Cal me when your close

      Thank You

      Frank Serafine
      Prodigy Customs
      Pro Touring Specialist
      www.ProdigyCustoms.com
      407 832 1752 Direct line


      -------- Original Message --------
      Subject: Status
      From: George Hartwell <[email protected]>
      Date: Sun, June 06, 2010 5:36 pm
      To: [email protected]
      Cc: [email protected]

      Frank,

      I emailed back on the 23rd of May for a status check. I am coming to FL at the end of June and I want to come by and see how far along she is and go over what remains to be done and what our time line looks like.

      If you have any pictures of the mini-tubs going in that would be cool too.

      Cheers,
      George

    8. #8
      Join Date
      Aug 2004
      Location
      Annapolis, MD
      Posts
      451
      After several emails and dozens of phone calls/voicemails not responded to, this is what I get back from Frank after the less than professional blasting he gave me on the forum, that was full of lies.

      Here is Franks email from Nov 18, 2010, he states he doesn't understand my excitement and motives about getting the car done, probably because he knows that he has no intention of finishing it, so why should I be excited?:

      Hey George.

      Part of me understands you excitement and motives and part of me does not. I do not wish to debate it to be honest, we could waste hours! And I am over it now.

      When exactly will you be back from Deployment this time? I assume it is 90 days which puts us in spring time? I will promise to have it ready to pick up as soon as you return no matter what heart ache is causes me. let me know the date.

      Can't be any more fair then that

      Thank You

      Frank Serafine
      Prodigy Customs
      Pro Touring Specialist
      www.ProdigyCustoms.com
      407 832 1752 Direct line

    9. #9
      Join Date
      Aug 2004
      Location
      Annapolis, MD
      Posts
      451
      Now we fast forward through 2011, because I was in Afghanistan that entire year until I returned in March 2012. As soon as I got back I immediately started calling Frank, with no replies. Here is our email exchange when he finally replies on May 6, 2012:



      Been slammed. Don't worry about money until i can start.

      I have a auction in 2 weeks with some cars ruuning, lets catch up June 1 and make a plan

      Thank You

      Frank Serafine
      Prodigy Customs
      Pro Touring Specialist
      www.ProdigyCustoms.com
      407 832 1752 Direct line


      -------- Original Message --------
      Subject: Re: Your car
      From: George Hartwell <[email protected]>
      Date: Sun, May 06, 2012 12:04 pm
      To: [email protected]

      Frank,
      I've been trying to contact you for 6 weeks with no luck. I left two voicemails then your voice mail was full every time I called back. I emailed and no reply, I know you are busy, but we need to get my car done. I need your address, I did not find it on your website, so I can send you money. Please email me your mailing address right away.

      R, George

    10. #10
      Join Date
      Aug 2004
      Location
      Annapolis, MD
      Posts
      451
      My email sent June 10, 2012, Frank's reply June 12, 2012:


      I am in Canada on vacation, will be back Tuesday. lets chat then

      Thank You

      Frank Serafine
      Prodigy Customs
      Pro Touring Specialist
      www.ProdigyCustoms.com
      407 832 1752 Direct line


      -------- Original Message --------
      Subject: Re: Your car
      From: George Hartwell <[email protected]>
      Date: Sun, June 10, 2012 5:08 pm
      To: "[email protected]" <[email protected]>

      Frank,

      Congrats on both of these selling, whoever bought that Mustang got one hell of a deal! That is one of the nicest Mustangs I have seen, love the side exit exhaust!

      I called the other day, left a message, will try again this week so we can nail down the Camaro schedule.

      Talk to you soon.

      R, George

    11. #11
      Join Date
      Aug 2004
      Location
      Annapolis, MD
      Posts
      451
      My email from Nov 10, 2012, I am getting ready to leave again for deployment training/preps, I send this email (of course no response):



      Frank,

      When are you going to return my calls? I've been exceedingly patient, but that has worn thin. You need to call me asap and we need to get my Camaro finished now or I will just come down, pay you for the labor you have completed and load everything up in pieces and haul it back up here and start over.

      We are at almost 4 years now, and I have the emails and phone records showing consistent attempts to contact you with no return contact for months on end. Either this is finished before the end of the calendar year, or I am coming down to collect everything and move it out, I can not wait any longer.

      It's time to either do it, or don't, but don't leave me hanging with no return calls, no emails. If you think this is unreasonable than call me and explain to me why.

      R, George

    12. #12
      Join Date
      Aug 2004
      Location
      Annapolis, MD
      Posts
      451
      My email sent to Frank and Lisa on Jan 6, 2013, right before I left for deployment:

      Frank and Lisa,

      I have been away from the forums for awhile. But now that I went back on I see that Prodigy has suffered a fall from grace in the pro-touring world. This is both unexpected and unfortunate.

      I have left numerous unanswered phone messages and emails since the last response I have had from anyone at Prodigy. I think I don't need to say it, but I will anyway, I am disappointed with how things have progressed and where we are now. I feel like the only way for me to get resolution is to get other parties involved. I am sending a friend out to visit and find out the real story. His name is Doug and he will be coming by soon. As my personal representative I expect you will treat him as you would treat me, and you will show him my '67 and show him both what has been completed and what has not been completed.

      This is the last effort I can make before I take more drastic measures, but I have been more than patient. I have told you for years now that I am ready to move forward. That I have the money ready and if you would send an invoice I would pay in advance for the labor required to get this project complete and out of Florida. I was not priority enough, and that is sad that you would treat a customer this way.

      You have had your chances, you have given me the BS excuses that you apparently have given everyone. I don't know what has happened to you or your business. Maybe it grew too fast for you and you didn't or couldn't hire talented people quick enough and you got so far behind that it didn't matter. Or you had personal family issues that blindsided you, I can sympathize with you, I know how that is. No matter what the issues you are having you have dropped the ball with a lot of people, you should do right by everyone who you currently have business with and since I have the car that has stayed at your business the longest at this point, so I should get priority.

      Doug will visit, you will provide me an invoice within a week of Doug's visit and this project will get finished before March. If you don't show Doug everything, if you don't send me an invoice within a week after that visit, I will be forced to take alternate measures to ensure I get my Camaro back in at least the condition I gave it to you in. Don't make me go that route. And when you read this man up and call me 410-xxx-xxxx stop avoiding the inevitable.

      George Hartwell

    13. #13
      Join Date
      Aug 2004
      Location
      Annapolis, MD
      Posts
      451
      This email is from Nov 10, 2013, I have just returned from a 6 month deployment, I have not had an email or phone call from Frank since June 12, 2012 (15 months).


      Frank \ Lisa,

      I am coming down to Florida to pick up my Camaro and the parts that I bought through you and want to know where to go to pick them up?

      I heard that you closed the new facility at 450 North Way earlier this year. Where is my car and parts?

      I am not expecting a reply to this email, just as I have not received replies to any attempts to contact you in the last 2+ years. But I would really appreciate you at least making this easier than the rest of this ordeal has been.

      Feel free to email or call me. Both my email and phone number are the same, but if you need it it is 410-xxx-xxxx.

      Regards,
      George Hartwell

    14. #14
      Join Date
      Aug 2004
      Location
      Annapolis, MD
      Posts
      451
      Frank finally replies, and this is the email chain from the last few weeks, just prior to me picking up what was left of my Camaro. Frank tells me that my Camaro is rolling:


      Frank,
      I had to push to Friday the 29th of November, I'll pass my itinerary as soon as I purchase the flight and rent the u-haul. Please send your friends name and contact info and pass him my email and phone number as well.

      I will be in touch again as soon as I buy the tickets.

      George

      Sent from my iPad

      On Nov 13, 2013, at 6:08 AM, <[email protected]> wrote:

      The car is rolling. The storage is closed on weekends but we can put it on a trailer and meet. Go trailer to trailer. Sunday is fine. I am not in fla doing some subcontract work in canada but i can have my friend get the car and meet up with you. He just did another for me so I know he will do it. Just let me know your itinery and I will email him and set it up

      Thank You

      Frank Serafine
      Prodigy Customs
      Pro Touring Specialist
      www.ProdigyCustoms.com
      407 832 1752 Direct line


      -------- Original Message --------
      Subject: Re: picking up my Camaro
      From: George <[email protected]>
      Date: Tue, November 12, 2013 5:06 pm
      To: "<[email protected]>" <[email protected]>

      Frank,

      I can fly down this Sunday. What condition is my Camaro in, will it roll? Can I get it onto a car trailer?

      If so I will make reservations with U-Haul and I will fly down on Sunday, get the truck and trailer and come over to start loading the Camaro.

      Also send me the address of the storage so I know where to drive the U-Haul to and how to get in touch with you once I am on my way.

      Thanks

      George

      Sent from my iPad

      On Nov 11, 2013, at 5:13 PM, <[email protected]> wrote:


      Both Prodigy and personally myself are filing bankruptcy . I have your car safe from the bankruptcy court, they would have trapped the car The car and made Iit ugly for you to get it. The car is in secure storage. You can pick it up anytime you want. You let me know when your coming and we will have it ready.

      Thank You

      Frank Serafine
      Prodigy Customs
      Pro Touring Specialist
      www.ProdigyCustoms.com
      407 832 1752 Direct line


      -------- Original Message --------
      Subject: picking up my Camaro
      From: George <[email protected]>
      Date: Sun, November 10, 2013 12:41 pm
      To: "[email protected]" <[email protected]>,
      "[email protected]" <[email protected]>

      Frank \ Lisa,

      I am coming down to Florida to pick up my Camaro and the parts that I bought through you and want to know where to go to pick them up?

      I heard that you closed the new facility at 450 North Way earlier this year. Where is my car and parts?

      I am not expecting a reply to this email, just as I have not received replies to any attempts to contact you in the last 2+ years. But I would really appreciate you at least making this easier than the rest of this ordeal has been.

      Feel free to email or call me. Both my email and phone number are the same, but if you need it it is 410-xxx-xxxx.

      Regards,
      George Hartwell

    15. #15
      Join Date
      Aug 2004
      Location
      Annapolis, MD
      Posts
      451
      I buy airline tickets for myself and my friend, and I rent a U-haul and car hauler (total cost of trip exceeds $1500 plus airline tickets. I email Frank this a few days before we fly down and ask about all the parts:


      Frank,

      I bought the ticket for my flight down. I arrive at MCO at 9:55pm on Friday 29Nov. I have a bunch of questions that you can likely answer. Most of them concern the parts that were supposed to be bought after the parts were sold off my car.

      I'm asking because back in 2008 you shipped the following parts that I sold off my Camaro to pay for the new parts you ordered:
      - Moser 12 bolt rear
      - QA1 front and rear shocks
      - 13" front and 12" rear Baer brakes
      - American Racing torq thrust 18" wheels and tires
      - front subframe and a-arms
      - subframe connectors (GolbalWest)
      - rear leaf springs
      - sway bars
      - brake flex lines

      Also sold was the 350 crate motor, but not sold was the Vintage Air front runner accessory drive system

      The Muncie 4 speed was sold

      I have the Prodigy invoice for the parts I bought to replace all these parts which include:

      DSE front subframe complete with coil over suspension
      DSE Rear tubs
      DSE subframe connectors
      DSE billet hood hinges
      Moser rear
      Wilwood brakes
      Wheels/tires
      383 stroker motor


      Are these parts installed on my car? You sent me pictures of the tubs being installed and the subframe connectors being installed, which would mean that the DSE front subframe was installed? Is this correct? Is the 383 that I bought installed? What rear suspension is installed?

      I need to know what state my car is in to arrange the right transport. Ar most parts installed, or do they need to be loaded up in a u-haul? Are all the parts there? What is missing?

      Let me know as I am reserving my transportation from Florida back to Maryland this week. It will likely be a u-haul with a car trailer.

      -George

      Sent from my iPad

      On Nov 14, 2013, at 2:12 PM, <[email protected]> wrote:


      Ok. I might be home. Just coordinate through me. If I am away I will make it happen
      Thank You

      Frank Serafine
      Prodigy Customs
      Pro Touring Specialist
      www.ProdigyCustoms.com
      407 832 1752 Direct line

    16. #16
      Join Date
      Aug 2004
      Location
      Annapolis, MD
      Posts
      451
      This email was sent on Nov 20, 2013, nine days before I am supposed to fly to Orlando to pick up my Camaro:


      Frank,

      I have my tickets on Southwest Airline flight 2472 out of BWEI landing at MCO (Orlando) at 9:55pm on 29Nov.

      Why have you not replied to my last email. I need confirmation that I will be able to link up with you or someone when I get down there to retrieve my car and parts. I need to know who that person is and how to get in touch with them and I need this info right away. The tickets are bought and I am coming. I am reserving my u-haul and car carrier tonight.

      Feel free to call me as well - 410-xxx-xxxx

      -George

      Sent from my iPad

      On Nov 14, 2013, at 2:12 PM, <[email protected]> wrote:


      Ok. I might be home. Just coordinate through me. If I am away I will make it happen
      Thank You

      Frank Serafine
      Prodigy Customs
      Pro Touring Specialist
      www.ProdigyCustoms.com

    17. #17
      Join Date
      Aug 2004
      Location
      Annapolis, MD
      Posts
      451
      This email is from Nov 25, 2012, Several emails and calls/voicemails trying to get a solid point of contact that I am to meet to pick up my Camaro. I am supposed to fly in 4 days at this point:


      Frank,

      Flight is set, u-haul is set. Still don't have a contact or pick up location.

      George

      Sent from my iPad

      On Nov 21, 2013, at 8:07 AM, <[email protected]> wrote:

      Perfect if I get it out before the end of the month. I am not online all the time nor in this email box. I have limited access up here. I won't be finishing here till mid December but will get someone to meet you. It will most likely be my friend Alvin. I will check his schedule and get him access.

      It is on for the 29th, i will have Alvin or someone else if he cannot do it meet up. Soon as I lock whoever it is i will get you guys contact info to one another.




      Thank You

      Frank Serafine
      Prodigy Customs
      Pro Touring Specialist
      www.ProdigyCustoms.com
      407 832 1752 Direct line


      -------- Original Message --------
      Subject: Re: picking up my Camaro
      From: George <[email protected]>
      Date: Wed, November 20, 2013 8:51 pm
      To: "<[email protected]>" <[email protected]>

      Frank,

      The U-Haul and car carrier are now reserved.

      -George

      Sent from my iPad

    18. #18
      Join Date
      Aug 2004
      Location
      Annapolis, MD
      Posts
      451
      This email is from me on Nov 27,2013:

      Frank,

      Trying again to get solid comms with you. We are coming up on 48 hours from when I am scheduled to board a flight to Orlando with a u-haul reserved for a one-way trip back to Maryland and I have no solid point of contact in Orlando, nor a location of my car.

      I need verbal confirmation and phone numbers of who I am meeting and the location where my Camaro is currently located. I will not board a flight to Orlando without verbal confirmation from whomever I am meeting, whether that is you or your friend, I need to talk with the person to confirm that there is someone there who I will be linking up with.

      I need this done no later than tomorrow early afternoon.

      Call me. 410-xxx-xxxx

      -George

    19. #19
      Join Date
      Aug 2004
      Location
      Annapolis, MD
      Posts
      451
      Frank replies to me on Nov 28, 2913 at 1228pm here is his email and my reply:

      Frank,
      Have your friend contact me. 410-xxx-xxxx

      Sent from my iPad

      On Nov 28, 2013, at 12:24 PM, <[email protected]> wrote:

      I will not make it back so I am finding a flat bed that can pick it up tomorrow before storage closes and meet you somewhere Sat morning. Soon as I work that out tomorrow I will have you two swap information. Believe me, I want it done as much as you as I cannot pay the storage for another month coming up on the 1st

      I will make it happen



      Thank You

      Frank Serafine
      Prodigy Customs
      Pro Touring Specialist
      www.ProdigyCustoms.com
      407 832 1752 Direct line

    20. #20
      Join Date
      Aug 2004
      Location
      Annapolis, MD
      Posts
      451
      This is my email to Frank on Dec 1, 2013. He has not replied since before I picked up my car on Nov 30.

      Here is what I sent Frank:



      I picked up my Camaro yesterday and drove it back to Maryland overnight. I'm sure you've been anticipating this email, even though I have already asked this, but where is everything? The wheels/tires, the radiator, the Wilwood brakes, DSE front subframe with coilovers. And all the other parts that were paid in full. I have rusted junkyard spindles with non functioning drum brakes with steel wheels with 2 lug nuts each. The engine wasn't even bolted to the mounts.

      I was expecting the rust, but you didn't even spray anything on the mini tubs or frame rail connectors, which do not look like DSE frame rail connectors.

      So where is everything and how do I get the parts or the money. Since you are declaring bankruptcy I would guess that you would rather get me parts. Do you have them?

      I don't want to have to take this to the courts, but absolutely will if you do not make this right immediately.

      George 410-xxx-xxxx

      Sent from my iPad

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