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    1. #1
      Join Date
      Jan 2005
      Location
      Dallas TX
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      need tech geek HELP!!

      About 4 months ago I bought a rerurbished apox 4 yo Dell desktop on EBAY. Other than a fan thats been kind of noisy its works flawlessly. Last night when I got home I went to turn it on beacause I thought it was off. My wife had used it earler so it really was on so when I hit the power switch I really was powering it off. I left the room for a minute for it to cycle off. I came back 5 min later to turn it on and its dead. The switch does nothing at all. Its just like its unplugged. I have a giant computer store near by called Frys that should have anything I need but I don't know where to start. Help!!



    2. #2
      Join Date
      Jun 2009
      Location
      Chico, CA. but currently "Iraq".
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      138
      Is the wire connected to the power button on the case loose?

      Is it connected to a power strip and did someone accidentally turn said strip off?

      Is the power supply cable loose?

      Do the fans on the power supply move at all?

      That's all I can think of without getting into the computer with an electric multimeter. Problem is its not getting any electricity, even a broken computer will make all kinds of strange noises.
      William R. Barker____

      1966 Pontiac GTO
      389 Tri-Power 4sp
      Thanks to DriverzInc...
      Wilwood, Currie, Speedtech, Forgeline, Fays2, Dougs, Magnaflow, L&H Kustoms, Concourse Elite, ...and more.

    3. #3
      Join Date
      Aug 2004
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      Walla Walla, WA
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      Most computers have an on/off switch in the back on the power supply, and another on the front. Are both switches on?

      Is it plugged into a power strip? Is the power strip on?
      Mike Kelcy - '68 Camaro with some stuff done to it.

    4. #4
      Join Date
      Jan 2005
      Location
      Dallas TX
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      1,633
      was connected to a strip. I turned off and on said strip and even plugged in the wall direct. Its dead like its not plugged in. Tried multiple outlets jiggeled the cord nothing.

      Quote Originally Posted by Droolguy View Post
      Is the wire connected to the power button on the case loose?

      Is it connected to a power strip and did someone accidentally turn said strip off?

      Is the power supply cable loose?

      Do the fans on the power supply move at all?

      That's all I can think of without getting into the computer with an electric multimeter. Problem is its not getting any electricity, even a broken computer will make all kinds of strange noises.

    5. #5
      Join Date
      Jan 2005
      Location
      Dallas TX
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      Quote Originally Posted by Mkelcy View Post
      Most computers have an on/off switch in the back on the power supply, and another on the front. Are both switches on?

      Is it plugged into a power strip? Is the power strip on?
      There is a swith on the outside for a 115/230. The only thing I see on the inside is a green button on the end of a lever about the size of my thumb. It might se some sort of reset switch but it does not seem to do anything.

    6. #6
      Join Date
      Aug 2004
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      Walla Walla, WA
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      Well, it sounds like the power supply (PS) isn't getting powered up. Unfortunately, the PSs in most modern computers are turned on by the motherboard, so if there's a loose connection inside the case (or maybe even a fried CPU), that could be keeping the PS from getting turned on. Depending on how adventurous you are, you could open the case and make sure all the connectors are well seated. While you're in there, sniff it to see if you can detect the acrid smell of a fried component.

      You might also go on line and download an owner's manual for your specific Dell model to see if they have any trouble shooting tips.
      Mike Kelcy - '68 Camaro with some stuff done to it.

    7. #7
      Join Date
      Jan 2005
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      Dallas TX
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      I have opened it and looked around jiggled some wires ect. I did think I spelled a burn smell when I first opened it up last night but It was faint if even there at all. This is starting to not sound good.



      Quote Originally Posted by Mkelcy View Post
      Well, it sounds like the power supply (PS) isn't getting powered up. Unfortunately, the PSs in most modern computers are turned on by the motherboard, so if there's a loose connection inside the case (or maybe even a fried CPU), that could be keeping the PS from getting turned on. Depending on how adventurous you are, you could open the case and make sure all the connectors are well seated. While you're in there, sniff it to see if you can detect the acrid smell of a fried component.

      You might also go on line and download an owner's manual for your specific Dell model to see if they have any trouble shooting tips.

    8. #8
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      Aug 2004
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      Quote Originally Posted by gearheads78 View Post
      I have opened it and looked around jiggled some wires ect. I did think I spelled a burn smell when I first opened it up last night but It was faint if even there at all. This is starting to not sound good.
      Troubleshooting from where you are now involves swapping in known good parts, e.g., a power supply. It may be time to drag it in somewhere to get it diagnosed.
      Mike Kelcy - '68 Camaro with some stuff done to it.

    9. #9
      Join Date
      Apr 2005
      Location
      dayton, oh
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      952
      sounds like the power supply. they are pretty cheap and fairly straightforward to replace, at least in standard cases. sometimes Dell cases can be hard to work on.

      the PSU in there now should have a wattage rating on the metal case - just find another unit w/ roughly the same rating, I'm guessing it's around 250W to 300W for a 4 year old Dell.

      here's a 350W unit from Newegg for $25 with good ratings:
      http://www.newegg.com/Product/Produc...82E16817182006
      dave.t
      86 Olds 442 - Project If It Ain't Broke, Take It Apart and Fix It
      74 Javelin AMX - stocker

    10. #10
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      mine is a 160w unit I have found replacemnets but is there a way to check it to be sure before I go spend the money?

      Quote Originally Posted by jackfrost View Post
      sounds like the power supply. they are pretty cheap and fairly straightforward to replace, at least in standard cases. sometimes Dell cases can be hard to work on.

      the PSU in there now should have a wattage rating on the metal case - just find another unit w/ roughly the same rating, I'm guessing it's around 250W to 300W for a 4 year old Dell.

      here's a 350W unit from Newegg for $25 with good ratings:
      http://www.newegg.com/Product/Produc...82E16817182006

    11. #11
      Join Date
      Apr 2005
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      dayton, oh
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      Quote Originally Posted by gearheads78 View Post
      mine is a 160w unit I have found replacemnets but is there a way to check it to be sure before I go spend the money?
      unfortunately, you'd need a known working motherboard to trigger the PSU to turn on. here's a nice little guide on troubleshooting: http://www.fonerbooks.com/power.htm

      another possibility is that sometimes a PSU has a fuse built into it. looks for a black knob on the back or under the cover.
      dave.t
      86 Olds 442 - Project If It Ain't Broke, Take It Apart and Fix It
      74 Javelin AMX - stocker

    12. #12
      Join Date
      Sep 2006
      Location
      Southern Indiana
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      http://www.newegg.com/Product/Produc...tester&x=0&y=0
      power supply tester , but if its only 160wat get atleast a 400 watt to be safe.
      Iff its has lost mother board simply look on newegg for new board to fit that processor or you can try getting newer board of same make and try that with newer update processor

    13. #13
      Join Date
      Jul 2008
      Location
      Texas
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      371
      If you have another PC that you know works you can put in the possibly bad PS in it and vice versa.
      Robert Banks





    14. #14
      Join Date
      Jan 2005
      Location
      McMinnville, TN
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      498
      You can test a computer power supply with a multimeter. We do it all the time here at work. Our IT guy does it on older computers about once a month to check to see if they are going bad. As far as the motherboard controlling the power supply, that's wrong. Without the power supply, the MB would not get any power to control anything. If the PS is bad, nothing will work. Power supply is the first thing to check when nothing powers on.
      Looking for a new project

    15. #15
      Join Date
      Aug 2004
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      Walla Walla, WA
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      Quote Originally Posted by Brandon Miller View Post
      You can test a computer power supply with a multimeter. We do it all the time here at work. Our IT guy does it on older computers about once a month to check to see if they are going bad. As far as the motherboard controlling the power supply, that's wrong. Without the power supply, the MB would not get any power to control anything. If the PS is bad, nothing will work. Power supply is the first thing to check when nothing powers on.
      Both ATA and ATX power supplies rely on a pin being grounded to be turned on, and the pin is in the connector that goes to the MB.

      The pinouts are here: http://pinouts.ru/Power/atxpower_pinout.shtml

      Maybe you can ground the correct pin (the site gives you both ATA and ATX pinouts) and see if the power supply powers up.
      Mike Kelcy - '68 Camaro with some stuff done to it.

    16. #16
      Join Date
      Jan 2005
      Location
      Dallas TX
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      Just giving a follow up on this. I won the same computer desktop housing only on ebay for 70.00 shipped to my door. A power supply only was going to be about $45.00 shipped but since I did not know for sure if that was the problem I didn't want to waste the money if that was not it. Plan A was to swap the power supply and plan B was just to use the new one. Well I am happy to say I am typing from my old computer and and have a chassis full of spare parts should anything else go wrong.

    17. #17
      Join Date
      Aug 2008
      Location
      Pgh, PA
      Posts
      2,177
      Good deal. Dell uses a lot of proprietary components (power supplies, motherboards, etc) and generic ATX and microATX components frequently won't fit without a real effort. Stuff like drives and memory are no issue but chassis related stuff can be a pain. Having some spares might make your life a lot easier.

    18. #18
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      Aug 2004
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      Walla Walla, WA
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      Quote Originally Posted by gearheads78 View Post
      Just giving a follow up on this. I won the same computer desktop housing only on ebay for 70.00 shipped to my door. A power supply only was going to be about $45.00 shipped but since I did not know for sure if that was the problem I didn't want to waste the money if that was not it. Plan A was to swap the power supply and plan B was just to use the new one. Well I am happy to say I am typing from my old computer and and have a chassis full of spare parts should anything else go wrong.
      Isn't it great when a plan works out!
      Mike Kelcy - '68 Camaro with some stuff done to it.

    19. #19
      Join Date
      Jul 2005
      Location
      Marshall , MO
      Posts
      699
      For future reference pulling the big plug off the mother board and shorting the green wire to any black wire with a paper clip will turn on the power supply. This will let you know if it will turn on but it still may not be suplying the correct voltage.
      Brad Shepard
      69 Malibu
      Marshall, MO




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