American Stitches burnt me!

[spddmnjay]

Well, I've officially been burnt!!

I sent my OEM GTS steering wheel, with only 1800 miles (brand new) and shifter boot to American Stitches (http://www.american-stitches.com/) to have them recover them with a more exotic type of leather. The website looked very legit and I even spoke with the owners on the phone before I sent them the wheel. I just found out that the company went bankrupt and my steering wheel and shift boot are gone!!

Apparently the company is operating under an new name Craft Customs same web address (http://www.american-stitches.com/). I received the following reply from Carter the owner...Carter was the owner of the previous company American Stitches.

" Unfortunately, I was never able to gain access back to the warehouse where
everything was stored as the bank has taken that over and all the assets
associated with the business are gone. Carter"

Carter has offered me no solutions!!! This goes to prove that not all companies advertising on-line can be trusted...regardless if I spoke to them or not. Needless to say I am now in need of a new steering wheel and shift boot.

Any way, just thought I would make everyone aware of this so they don't get burnt by this company.

Jason

[Restomod]

Go pull his head off and use it for a steering wheel.........

[NOPANTS-68]

screw that. I'd buy a plane ticket and that's no joke! That thing's probably sitting in a box somewhere in his office.

[Steve1968LS2]

I just sent them an email... that company has officially gone on my "list"

And it's not a good list either.. lol

[spddmnjay]

Thanks for the support!!

Carter, the owner, personal email is [email protected]

I've sent him an email with the link to this thread. Enjoy Carter!

[BA.]

screw that. .....That thing's probably sitting in a box somewhere in his office.

I'd be willing to bet the same.


That's a BS situation man, I feel bad for you. DAMMMIT why are these people allowed to exist!!!!!!!!!!


They shouldn't have taken your parts in, and personally I think Carter should pay you for the parts. Sad, Sad, Sad.

.

[scogin918]

What a rip. I'd be hot too. I hope you get some sort of resolution with this.

[paul67]

How can the web site say that they have 18 yrs experiance when thev'e only been going a short time, as it was american stitches before.

[Damn True]

What city is American Stiches located in? Perhaps a PT.com member can go pay them a visit.

[spddmnjay]

What city is American Stiches located in? Perhaps a PT.com member can go pay them a visit.

The address listed on the website is:

Craft Customs
892 Steger Towne Rd., #59
Rockwall, TX 75032

[Steve68]

What city is American Stiches located in? Perhaps a PT.com member can go pay them a visit.

With a Louisville Slugger and his friend B Rass Nuckles.

[paul67]

What was the address for american stitches

[TRILOGYZ28]

What was the address for american stitches

Craft Customs
892 Steger Towne Rd., #59
Rockwall, TX 75032

[camcojb]

seems you need to find out what bank took over the assets and contact them. They cannot keep anything you can prove did not belong to the shop and was yours. However, if you do nothing they can and will sell it all to re-coup some of what is owed.

Jody

[spddmnjay]

I honestly don't expect to get anything back. This is just a great learning lesson on my part. Apparently Carter knows nothing of my steering wheel or shifter boot being received. Go figure

Here is Carters latest email to me:

"I agree that this is unacceptable, but completely out of my control. I have never persoanally seen your steering wheel or gear boot, and new nothing of it until you contacted me after the business was already closed. I had hoped to do you a personal favor, and thought they would give me access back into the warehouse, at which time I would have searched for your parts, but they didn't. I am sorry and American Stitches is officially gone. Sincerely,Carter"

I am located in Canada and unable to do anything. I am very pleased with the support from the members and thats all I can ask for.

Cheers
Jason

[Beegs]

Did you read what Jody posted? Act now!

[spddmnjay]

Did you read what Jody posted? Act now!

The only way I can find out that info would be from Carter. But I could be wrong...how else would I find that info out?

Jason

[spddmnjay]

Here is an email that I just sent Carter:

"Carter...this is in your control! I specifically spoke to John and we discussed plans for my steering wheel and shifter boot. I suggest you call him and he will tell you that it was received. Although John might not give a !@#$% and I'll still be out my steering wheel and shifter boot. Ask yourself this, why would someone from Canada be contacting you about a steering wheel that was sent to you???? I followed the written directions on American Stitches website on how to ship the item and return address, etc. I did everything as per your companies instructions!!!

I would like to think that you can make this correct but it appears that you are simply going to pass the buck and stick with the "American Stitches doesn't exist anymore story". Stay tuned for me comments on the web!"

Please note that "John" was an employee at American Stitches. For all I know he could have been part owner with Carter.

[toxicz28]

"Unfortunately, I was never able to gain access back to the warehouse where
everything was stored as the bank has taken that over and all the assets
associated with the business are gone. Carter"

Well, I guess it's a good thing that YOUR steering wheel and shifter boot is not one of THEIR assets! Good luck getting your stuff back.

[BA.]

this is just such standard bs it makes me sick. and I do believe it is BS. The wording is so close it's kinda scary.
(been in your shoes before, heard it before, with the guy lying through his teeth while looking square at me. Scum.)

"I agree that this is unacceptable, but completely out of my control. I have never persoanally seen your steering wheel or gear boot, and new nothing of it until you contacted me after the business was already closed. I had hoped to do you a personal favor, and thought they would give me access back into the warehouse, at which time I would have searched for your parts, but they didn't. I am sorry and American Stitches is officially gone. Sincerely,Carter"