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02-22-2006 #1
Anyone ordered from Fat MAt lately?
I ordered a bulk pack from them on 2/08. I was charged on 2/09. I have not recieved any e mails at anytime. It was a phone order. I have waited for it, and no package has come.
I have tried e mailing them, and keep getting failure to send replies.
I have been trying to call them and can not get an answer either.
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02-22-2006 #2Well, I finally got someone to answer the phone! Turns out my order had not even been shipped yet.
And on top of that, they had my order wrong. I had ordered a 36 sq ft bulk kit, which is listed for 49.99. They were going to send me a door kit, which only has 12 sq ft. They charged me 45 bucks the day I ordered it.
So, she said, do you want me to change it, and charge your card another $22.? Well, I guess thats my only choice.
I had placed this order on the phone, so it wasn't a internet problem, or a miss comunication via e mail or what ever.
So, as of now, I am not impressed at all with them.
It took them 2 weeks to even ship it, in fact as of 2 o clock, she said UPS had not picked the order up, so she could still change it.
Their website claims customer satisfaction and a 97% return customer rate.
I am not impressed.
02-22-2006 #3who is fat mat.
02-22-2006 #4Fat mat is a sound deadner like Dynamat, but it is supposed to be a lot cheaper. Several guys are using it here, I had never heard of it before reading about it on the interior forum here.
02-22-2006 #5



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