Ridetech and Summit shipping issues

[Josh@Ridetech]

Just curious if these things showed up in the original packaging from ridetech. I had a similar issue with a set of Strong arms that I bought from Summit.

First set had a damaged ball joint boot. Probably a fluke thing as they were very well packaged with ridetech logos on the box. Summit sent a replacement set, and these showed up in a totally different box with no Ridetech logos. The box was open and the parts all scratched and beat up. To me, it looked like someone had bought these and returned them in a different box. So I’m blaming Summit for that one. Third set showed up perfect in the same Ridetech logo box as my first set.



But I agree with Josh; Ridetech does seem to do a very good overall job with their packaging. ***** can still happen, unfortunately.

Anything that leaves our shop has Ridetech logos on the box, whether it's going direct to a customer or to a distributor. It sounds like they re-boxed a set on that replacement set. Thanks Andy! We do try :D.