Ridetech customer service

[Josh@Ridetech]

Funny i literally called and got ahold of Dean who answered all my questions and then emailed and them emailed and got an answer from [email protected] and Andy sent a reply right away.

Funnier is I started a thread on Ridetech on this forum sameday and not one reply……….

What you experienced above is our typical service. With Andy, he was trying to contact me directly and I was out sick. Nothing odd about either situation at all. I'm extremely happy to help anyone, anytime (and really appreciate that guys like to work with me). However, if I can't be reached directly and someone really needs help, the guys who pick up the calls are very good to work with as well.

Our phones ring from 8-6 eastern time. Every guy that we have in here are answering the sales calls, tech calls, entering orders from dealers/distributors, replying to emails, etc. If you're trying to get an answer right this second, there is no faster way than to call in (the wait time on hold is typically only a few minutes, if that).

I'll look at your post and answer it. I hardly have a chance to get on the forum myself nowadays, my new position keeps me busy in alot of other areas at the shop.