Sc&c mia?

[Mr Nick]

I've been trying to contact SC&C to ask a few questions and place an order.

Handful of phone calls, 2 voice mails, and an email... and no reply. Today his answering machine said the mailbox was full.

Is Marcus on vacation? (One man operation?)

I've got a few bucks burning a hole in my pocket...

[Larry Callahan]

I've got a few bucks burning a hole in my pocket...

Want my paypal address?

I could not pass that up. LOL!

[neki67]

Can tell you from personal experience that Marcus will answer the phone when he is available. Mails can take a bit longer.

Can't tell you about Marcus' current whereabouts but you know what; patience is a virtue . . . .:bsjerk:

[stealth71]

He was out Tuesday morning, but I got him on the phone Tuesday afternoon. He's prob catching up from the weekend and told me he had to go to a funeral. Keep trying.

[Rick Dorion]

Phone calls work best, usually if I call mid afternoon I get through.

[65BuickGS]

He's a busy guy,,,but definetly worth it to keep trying to get ahold of him,,,I've had times where i've called 20 times in a day and still not able to talk to him,,,when you do get ahold of him,,and the call is all over with,,,you'll forget the frustration of trying to get ahold of him!!!

[dipren443]

He's a busy guy,,,but definetly worth it to keep trying to get ahold of him,,,I've had times where i've called 20 times in a day and still not able to talk to him,,,when you do get ahold of him,,and the call is all over with,,,you'll forget the frustration of trying to get ahold of him!!!

And make sure you set aside some time to talk. I have not had one short conversation with him... Great guy, can't say enough positive about the man.

[FirstGenZq8]

And make sure you set aside some time to talk. I have not had one short conversation with him...

LOL that's the truth, that man can talk. never a wasted second w/ the conversation though; when i've gotten off the phone w/ him my head is usually swimming w/ new ideas. SC&C = :1st:

[dipren443]

LOL that's the truth, that man can talk. never a wasted second w/ the conversation though; when i've gotten off the phone w/ him my head is usually swimming w/ new ideas. SC&C = :1st:


Swimming and spinning... And the checkbook is shedding a tear...

[indebt69]

Yeah, another A+ for Marcus!! He said he's usually out in the shop until about 10 am EST and then he comes in to answer phones, email, etc. So, might try after 10. It's worth it.

[Mr Nick]

Thanks guys, I'll keep trying!

EDIT: He called me back, on the phone now. :)

[68400BIRD]

It took me three days the last time to get ahold of Mark. When I did get a hold of him we talked for over one hour. He knows his stuff that's for sure.

[CHILI442]

Talked to him yesterday. Got my questions answered and my parts ordered. I'm very happy as usual.

[Mr Nick]

Street Comp Stage 2 PLUS and Front and Rear sway bars on their way!

[LONE*STAR]

I learned more in the hour in half conversation about what my 67 bird needs and how it works together ect than a few years trying dig it up myself. Haven't bought anything from marcus yet but there is a item line in my budget with his name on it.

[Marcus SC&C]

Thanks for the kind words! I know that I can be REALLY hard to get a hold of and we`re working on it. I`m ashamed of how long it sometimes takes me to respond to e mails and calls at times. We`ve been truly blessed with being VERY BUSY when some other places aren`t so lucky. I`m so grateful to everyone who has supported us over the years. Thanks you guys!!!
I really do want us to provide better service though. I`m the owner and face of SC&C but there are other hard working folks behind the scenes too,pulling and packing parts,processing orders etc. We`re adding more help as fast as we can without compromising competency. We`re working on putting more tech on the site so folks can read up whenever they want. That should cut down a bit on the length of our consultation calls. We`re also shifting responses to non technical e mails and calls to other office staff. Rest assured I`ll still be handling all of the technical e mails. I take them as I get them and write back as fast as I can but this time of the year the volume can be pretty hard to keep up with. If I could just figure out how to clone a mini me... :) Mark SC&C

[MonzaRacer]

Realllyyyyy, An d how about a hot pocket?
ROFLMAO Hey Marcus I may be shipping a control arm to you soon from a MONZA!

[jilge71]

And make sure you set aside some time to talk. I have not had one short conversation with him... Great guy, can't say enough positive about the man.


x3 he told me so much i confused my self....lol but he knows his stuff and that gives me plenty of confidence in his parts and staff to not think twice about buying from him....speaking of that i need some front lca's and front coilovers very very soon!!!

[69496]

I was lucky enough to get a hold of him on Monday and he helped me out quite a bit.

[DoABarrelRoll]

Woohoo! I FINALLY got Mark on the telephone. The guy's shop is REALLY busy!

[jilge71]

i too got him today...lol .....and spent a bunch more money :)

[twolfinger]

Ditto on getting ahold of him. I called Monday and emailed and then was a pest and called back Tuesday, WOOOOHOOOO! Got him. My SPC UCAs and Howe Tall Lowers are on the way, er in 7-10 days they will be:enguard::)

Marcus, I have a plan for you. Teach me everything you know for free, then pay me whatever you take in per year and I will move back to PA:1st: I will even call myself Marcus Jr. Kinda mini-you, no?

Ok, I guess that won't work, how about I throw in that you can work on my GS vert as well so that you can relive your old GS with the parts that you wish you had back then?

Nevermind, I will just try calling you in a couple months when I am ready to do the next upgrade :)

Thanks again, knowledge is power and you my friend have been a tremendous in helping us to understand how to make our beloved old cars modern.
:1st::1st::1st::1st::1st:

[DoABarrelRoll]

Honestly, I thought everything people were saying about SC&C was quite a bit of "talking up" but after talking on the telephone with Mark... SC&C wasn't talked up enough.

[qwk406]

Once you get to experience Marc, you understand why he is so busy. This gentleman is always a pleasure and NEVER makes you feel like he is rushed. Quite an unusual experience these days, he definitely DESERVES all the success he is having. I have a list just like everyone else on this forum, I can get some of the stuff elsewhere, but i won't. This man is a wealth of knowledge.

[Roadbuster]

Marc is great. Second having the list or you get so interested in the conversation you forget all the little stuff you wanted! He is great wealth of knowledge! :1st:

Jon