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07-20-2011 #1
My experience with DriverInc Sucked!
I know how many people had a good experience with them and thats the reason I placed my order, but my dealings with them were ****ty to say the least. I ordered my wheels and tires last week of April and asked Jon what the turn around time was with forgeline..He assured me 4-6 weeks. I said I need them by July 4th and he said no problem I'll have them way before..I sent Jon 50% down payment via next day air and the order was place. I then registered for a car show out of state and it was all paid up. I then touched base with Jon at 4 weeks and he said everything is on schedule and then I added a set of lug nuts to the order. I then called Jon first week of June and he said my wheels are about done and for me to send in the remaining balance. So again I next day aired him my other 50% balance. This is where all the bull**** stated...called a week later and he told me I should have a tracking number within a few days..few days go by and I hear nothing..I call again and leave message..nothing heard again from him..I called and got him on the phone and he told me Ill have a tracking number tonight or by tommorow...I hear nothing again..I then call Forgeline my self and spoke to Scott, real nice guy by the way. He tells me that my wheels been sitting over there all done for a few weeks and is waiting for Jon to send him the tires to mount..WTF!! Its now a few days before the 4th of July and here is Driverinc f*ckin all my plans because they didnt send Forgeline the tires to mount..well 4th of July car show came and went and I lost a few hundred $$ and a week trip with my car because It has no wheels. Jon then tells me that the place that he bought the tires from sent them to his company (in california) instead of Forgeline which are both in Ohio. So now the tires have to get shipped all the way to California then turn around and go back to Ohio, right where they started. So I ask Jon, Why cant Tirerack where he bought the tires from just send another set directly to Forgeline so I dont have to wait another dam week or 2..I never got a response from Jon on that..At this point I just keep in touch with Scott at forgeline because he seems to know whats going on the best. He finally lets me know that Jon sent him a tracking number for the tires that are coming from Driverzinc..i went and tracked the the package and driverzinc didnt put the correct address for forgeline..COME ON! these guys cant get their **** straigh..So now a have to get on the phone with Fedex and try to straigten out the botched address crap and since im not the shipper they cant do nothing..Im really getting pissed now..So I make another another call to Driverzinc and get Justin on the phone and assured me everything will be straigtened out. Couple of days later Forgeline gets the tires and mounts them to my wheels..Scott at forgeline then says he can't ship them until they receive they final payment from Driverzinc!! WTF! I sent Driverinc my total payment a month before and they never paid Forgeline yet?? I end up getting a tracking number a few days later and my wheels show up..Im all excited and guess what? Driverzinc didnt send me my F'N lug nuts that I ordered..This place is a joke..I waited a whole month for nothing, I should of been at the car show with my car but because Driverinc not keeping on top of things I got screwed. Well hope anyone else has a good experiance with them..because I sure wont be doing any business with them. I should of payed the few $$ extra and went with Frank. I guess I learned the hard way.