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    Thread: Ridetech

    1. #1
      Join Date
      Sep 2010
      Location
      corona,ca.
      Posts
      1,078
      Country Flag: United States

      Ridetech

      Didn't want to post this,but here goes.
      My step son purchased a gift certificate online for me,so I can put it toward a purchase,well that was bought on the 12th of this month,so I try using it the next day and I'm told they send a certificate in the mail to send BACK to then to use toward a purchase.well I spoke with josh,and he says he can take care of it and deduct the balance on my part from my paypal,this was this Fri.
      I look at my PayPal no money was deducted.
      No email was sent with an invoice that it went thru,if I knew it was going to be this much trouble to redeem a gift my son gave to me,I would have just had him give me money to add to my PayPal account.
      Kinda sucks that a nice thing my son did for me went down hill.
      72 chevelle.

    2. #2
      Join Date
      Feb 2013
      Posts
      1,414
      Country Flag: United States
      Hey chevelletiger,

      I am sorry about the delay on the certificate being slow making it to you. The original order went through just fine and my marketing team makes the certificates as they’re ordered. it’s show season so they’ve been running around like crazy, and it has taken a couple days longer to get it done. I got the order for the shock written up last night after we talked. My guys had left for a race so I couldn’t get the certificate finished last night. Once I have it on Monday morning, you’ll receive a request for the $175, and everything will be complete.


      Ridetech Suspsension
      Tech Specialist
      Phone: 812.481.4734

      Project Fox
      1979 Trans Am

    3. #3
      Join Date
      Dec 2008
      Location
      Detroit
      Posts
      2,584
      Country Flag: United States
      I know only people involved should post here, but it will work out. I have used a GC from them in the past. I'm sure they will get it expedited if you send them a reminder.
      Big dreams, small pockets....

      Chris--
      '72 Cutlass S LSA/T56 Magnum
      Bowler Performance, Rushforth Wheels, ATS, Holley EFI, KORE3, Ridetech

      Project Motor City Madness

    4. #4
      Join Date
      Sep 2010
      Location
      corona,ca.
      Posts
      1,078
      Country Flag: United States
      Update on the issue I HAD.
      My hats off to Josh at ridetech,I was at the park with my wife,when get a ring on my phone and the caller I'd says'ridetech'
      It's Josh calling to let me know he ironed out the issue with the gift certificate, and give me an apology for the delay on my order and use of the certificate.
      What customer service from Josh.
      Thank you my friend!

      72 chevelle.






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