Hey guys. I just wanted to jump in and let you know what's going on with our recent delays. We were supposed to get a delivery in February, but it was delayed by about 3 weeks. We hope to get it this week. The Corona Virus situation has disrupted supply chains all around the world, but especially inventory coming from Asia. The cogs are starting to turn again and we are trying to catch up to existing orders and then be able to have more parts in inventory later this year. Some of the delay in getting back to customers has been the difficulty to nail down exact dates as to when we will get our shipments. Communication with freight forwarders has slowed along with production, but that looks like it's turning around now.
Please e-mail
[email protected] as well as copy me at
[email protected], so I can be kept in the loop. Storm handles our day to day sales and inventory. I want to apologize for the delays and lack of answers, but we are doing what we can to get things back on track and to have more in-stock items in the months ahead. Another wrinkle to the story is that, so far this year, sales have been much higher than in the recent past, so we got caught by surprise on a lot of popular items that we thought we had enough inventory for based on past sales volume. It's a good problem to have, but also bad for public perception. I will address the need for better communication with my staff going forward.
Please e-mail me directly with any concerns you might have.
Thank you for your patience!
Matt Lazich, President Anvil Auto, Inc.