fastrods
07-02-2014, 04:17 AM
I am a newbie here, so I will keep this factual and to the point. I ordered a "swap kit" from Bill at American Powertrain 9 weeks ago for a f-body project I am building. I was talked into a T56 Magnum and told this kit would include everything to swap a manual tranny into an automatic car. I was told the kit would ship in 3 to 4 weeks and a 50% deposit was required to get this ordered. I was charged $3,000 for the 50% deposit, the total purchase was $5499. After placing the order I realized I never received an order confirmation or any type of correspondence from this vendor. So at four weeks and still not receiving anything, I began to make phone calls to American Powertrain. At the end of week five, I threatened to dispute the deposit with my credit card and was told that my order was shipping that day. I received my order the following week, it was missing half of the items I was charged for, but American Powertrain charged my credit card the $2,499 balance the day they shipped my order. I called way too many times to discuss here, but ultimately it is now 9 weeks and I still do not have everything I ordered. I did receive most of the items, but have never received the white lightning shifter and the clutch alignment tool, the driveshaft and yoke. I was told the white lightning shifter that I never received was shipped several times over the past 3 weeks, every time I call they are just getting it from the machine shop. I do know I am to measure for the driveshaft after I install the tranny, but after going through this with them I do not trust them to ship it in a timely fashion and consider it missing from the order!
Anyhow, I don't know how much patience you guys have, but when someone takes $5,499.00 of mine and cannot ship me in full by 9 weeks, it is time to cut bait. Unfortunately after two more unsatisfied calls yesterday and no call back from them, I was forced to call my credit card company and file a dispute. This is very unfortunate for me as I have had this car tied up in my garage for 9 weeks and have to start all over with my tranny swap! I did speak to the owner a few weeks ago and was baffled at his carefree attitude, not to mention I was called a liar last week by a Michael, who told me they have a picture of the clutch alignment tool I did not receive in a box for my shipment. Like I told him, if I was trying to rip them off I would not pick a $6 item.
This is not a rant, it is just fair warning to anyone looking to do business with American Powertrain.
Anyhow, I don't know how much patience you guys have, but when someone takes $5,499.00 of mine and cannot ship me in full by 9 weeks, it is time to cut bait. Unfortunately after two more unsatisfied calls yesterday and no call back from them, I was forced to call my credit card company and file a dispute. This is very unfortunate for me as I have had this car tied up in my garage for 9 weeks and have to start all over with my tranny swap! I did speak to the owner a few weeks ago and was baffled at his carefree attitude, not to mention I was called a liar last week by a Michael, who told me they have a picture of the clutch alignment tool I did not receive in a box for my shipment. Like I told him, if I was trying to rip them off I would not pick a $6 item.
This is not a rant, it is just fair warning to anyone looking to do business with American Powertrain.