Large fiberglass items in the mail.

[silvermonte]

My hood for my Oldsmobile will be coming in the mail on Friday. Its large by huge and made of fiberglass. What do you guys do when you get large items like this shipped in? Do you take the time to open them, even if the box looks good or do you just chance it? I kinda feel bad when I do this as I think it just takes up the guys time that actually brought it to my house. Is his day planned to have people open their boxes or am I really taking up his time. I dont know much on their side of the coin. I know on my side if I dont open the box and then open it later Im kinda screwed, but Ive never had any items damaged so I dont normally open anything anymore if the box looks good.

[andrewb70]

I would have another person there with you to help and would definitely open the box. It will only take a couple of minutes to cut it open and inspect for damages. Given that the item is big and bulky I would think the delivery driver will understand. Don't forget, you are the customer and it is his job to make you happy.

Andrew

[Schwartz Performance]

If it's a truck freight shipment it's not a problem. Fedex or UPS guys usually are antsy but you could tell them it was a $5000 piece and you need to inspect it- that way they'll ease up ;)

-Dale

[silvermonte]

It not to super huge, its a g-body hood so they are not small but still a pain and its coming truck freight. Im just more worried since it takes a hair less then a million years to get made to order Oldsmobile parts that I would rather just be on top of the issue if there is any. As much of a pain as it is getting Olds parts I feel bad for the guys with amc's and such.

[tazzz25906112]

I would consider this a mandate if it were delivered to my house.... All respects intended you need to understand that box will be kick to the curb quite a few times so to speak by less than concerned government employees before it's delivered...

I wouldn't sign off without an inspection,,this one of the larger growing issues I faced when developing the business of Carbon Kustoms Ltd... I have gone as far as shutting multiple sales down over the fact that we will not corporately package or ship our product period... We do provide advice on a third party that our clients can contract directly with... The packaging and delivery business called "Navis Pack and ship" BTW... These people know all the shipping requirements internationally and many of the tricks to shipping a product so that it is not stacked on... When a box is square it can be laid over on it's side,,, consequently it is and in many, many cases parts gets damaged/broken....

See it,,, or don't sign for it would be my position for what it's worth....

[SSLance]

Absolutely take the time to open and inspect, the driver will wait...because he can't leave until you sign for the shipment. Have your phone on you, take pics of any outside damage to the box BEFORE opening. Then photo document any damage inside and note it on the Bill of Lading before signing.

Good Luck...

[minendrews68]

I agree, if you don't want to take the time to inspect be ready to accept it as it is and be ok with it. These guys understand. I think once you sign off on the delivery it's like saying everything was good and now it's yours.

[BMR Sales]

Inspect it!

[carguykeith]

I inspected mine and the driver was not surprised at all, only took about 5 minutes.

[Spork82]

I just received a TMI molded headliner for my Mustang and the box looked fine but when I opened it there was two big cracks and the middle of the shell had collapsed. By that time UPS had already left, I called CJ Pony Parts (Who I bought it from) within the hour they had another one shipped and a RMA number for the old one. She said UPS will inspect it and will deem at that time if they will take it or not. If they don't take it I might have a extra headliner....

[Bonehead]

TAKE the time and inspect it for damage. That means opening the box and making sure its in perfect shape. If you don't? You're on the hook for any damage. The freight company and the manufacturer are off once you sign for it.