Enter your username:
Do you want to login or register?
  • Forgot your password?

    Login / Register



    Results 1 to 8 of 8
    1. #1
      Join Date
      Jun 2011
      Location
      Brooklyn, NY
      Posts
      195

      steering column warranty

      So bought a Flaming River column a year and a half ago. Something is wrong inside the column now, feels like its binding. Called to send it in to RMA and was immediately notified they will look at it but its out of warranty.



      so when building you order a column because you need the car to steer, but by the time something can actually go wrong its out of warranty.

      rant over.


    2. #2
      Join Date
      May 2013
      Location
      Colton Ca.
      Posts
      623
      Country Flag: United States
      That's why I try to buy factory gm when ever possible for wear items. If it was a gm tilt column you could of fixed it yourself. Since it's their column your at their mercy.
      Ahmad B.

    3. #3
      Join Date
      Sep 2005
      Posts
      49,371
      Country Flag: United States
      Here is their Warranty from their Site - looks like Steering Columns are Warrantied for 3 Years! Time to call them again!

      Flaming RiverŪ warrants its products to be free from defects in material and workmanship for a period of one (1) year after the date of purchase, except that: All steering columns are warranted for a period of three (3) years from the date of purchase. The Big Switch (part number FR1005) is warranted for a period of three (3) years from the date of purchase, provided that it is not mounted with a steel bracket and provided further that it is adequately protected from environmental conditions. All electrical products other than the Big Switch are warranted for a period of ninety (90) days from the date of purchase. Flaming River’sŪ warranty liability is limited to the replacement of defective products. Flaming RiverŪ is not liable for any labor costs associated with any warranty claim, or for any incidental or consequential damages. Improper installation, abuse, racing, and/or modification of the products voids this warranty. No warranty of merchantability or fitness for a particular purpose is made by Flaming RiverŪ with respect to any of its products. Warnings and Recommendations It is the customer’s responsibility to determine the suitability of a given Flaming RiverŪ product for the customer’s uses. Likewise, it is the customer’s responsibility to install a Flaming RiverŪ product. Contact the vehicle manufacturer whenever installing a switch to confirm the appropriateness of using such a switch and the recommended placement of the switch on the vehicle. Use qualified chassis specialists for the installation of all steering related components. Be aware that the installation of certain Flaming RiverŪ products may adversely impact a manufacturer’s warranty with respect to certain vehicles and other manufactured goods. Flaming River will repair or replace any product found to be defective in material or workmanship. Improper installation, abuse, racing and/or modification VOID WARRANTY. Flaming RiverŪ is not responsible for any labor costs associated with any warranty.

    4. #4
      Join Date
      Jun 2011
      Location
      Brooklyn, NY
      Posts
      195
      Quote Originally Posted by BMR Sales View Post
      Here is their Warranty from their Site - looks like Steering Columns are Warrantied for 3 Years! Time to call them again!

      Flaming RiverŪ warrants its products to be free from defects in material and workmanship for a period of one (1) year after the date of purchase, except that: All steering columns are warranted for a period of three (3) years from the date of purchase. The Big Switch (part number FR1005) is warranted for a period of three (3) years from the date of purchase, provided that it is not mounted with a steel bracket and provided further that it is adequately protected from environmental conditions. All electrical products other than the Big Switch are warranted for a period of ninety (90) days from the date of purchase. Flaming River’sŪ warranty liability is limited to the replacement of defective products. Flaming RiverŪ is not liable for any labor costs associated with any warranty claim, or for any incidental or consequential damages. Improper installation, abuse, racing, and/or modification of the products voids this warranty. No warranty of merchantability or fitness for a particular purpose is made by Flaming RiverŪ with respect to any of its products. Warnings and Recommendations It is the customer’s responsibility to determine the suitability of a given Flaming RiverŪ product for the customer’s uses. Likewise, it is the customer’s responsibility to install a Flaming RiverŪ product. Contact the vehicle manufacturer whenever installing a switch to confirm the appropriateness of using such a switch and the recommended placement of the switch on the vehicle. Use qualified chassis specialists for the installation of all steering related components. Be aware that the installation of certain Flaming RiverŪ products may adversely impact a manufacturer’s warranty with respect to certain vehicles and other manufactured goods. Flaming River will repair or replace any product found to be defective in material or workmanship. Improper installation, abuse, racing and/or modification VOID WARRANTY. Flaming RiverŪ is not responsible for any labor costs associated with any warranty.
      interesting, I didn't think to double check. Thank you.

    5. #5
      Join Date
      Aug 2007
      Location
      Jonesboro, Arkansas
      Posts
      2,506
      Country Flag: United States
      Let us know how this turns out..

      Carl Wilson
      1968 Camaro - T-56 6 speed - 383 Stroker, 2014 Mustang GT seats. FiTech EFI, Tanks Inc. Tank with Deutschwerks fuel pump.

    6. #6
      Join Date
      Jun 2011
      Location
      Brooklyn, NY
      Posts
      195
      Quote Originally Posted by minendrews68 View Post
      Let us know how this turns out..
      Well, after showing them what it said on their site my rma has been updated to under warranty status, big thanks to BMR Sales. I just didn’t think to double check the website vs what I was told over the phone.

    7. #7
      Join Date
      Sep 2005
      Posts
      49,371
      Country Flag: United States
      Quote Originally Posted by 12sec ss View Post
      Well, after showing them what it said on their site my rma has been updated to under warranty status, big thanks to BMR Sales. I just didn’t think to double check the website vs what I was told over the phone.
      Glad you got it taken care of!

      TC

    8. #8
      Join Date
      Aug 2007
      Location
      Jonesboro, Arkansas
      Posts
      2,506
      Country Flag: United States
      Good Deal!!

      Carl Wilson
      1968 Camaro - T-56 6 speed - 383 Stroker, 2014 Mustang GT seats. FiTech EFI, Tanks Inc. Tank with Deutschwerks fuel pump.





    Advertise on Pro-Touring.com